Imagine this, You're about to board a train at New Delhi Railway Station. Your phone is bursting with apps, IRCTC for ticketing, UTS for unreserved travel, Rail Madad for complaints, another one for food delivery, and yet another to check PNR. Sounds messy, right?
Well, Indian Railways just cleaned up the digital clutter, say hello to SwaRail, your new railway super-app that does everything but pack your bags!
SwaRail (short for Swadeshi Rail App) is Indian Railways’ revolutionary step toward digitizing and unifying the passenger experience.
Developed by CRIS (Centre for Railway Information Systems), this app brings a seamless bouquet of services, ticketing, train tracking, onboard food, complaint resolution, and more, all under one digital roof.
It’s like having an entire railway station in your pocket, minus the crowds and chai spills.
Also read: Indian Railways Introduces ‘Book Now, Pay Later’ Scheme
In a world obsessed with "super apps," SwaRail stands tall as India's homegrown answer to disjointed railway tech.
Previously, services were scattered across 8+ apps, now they are streamlined into a single powerhouse that’s faster, smarter, and way more convenient.
“This is not just another app - it’s a giant leap for Indian Railways toward integrated digital transformation,”
- Ministry of Railways, 2025
Reserve Tickets: Book sleeper, 3AC, 2AC, or even 1st class with a few taps.
Unreserved/Platform Tickets: Access local train tickets and platform passes in seconds.
Child & Senior Citizen Booking: Smart form-filling recognizes age and auto-applies concessions.
No more jumping between IRCTC and UTS - SwaRail handles both.
GPS-Linked Train Tracking: Get precise train location and expected arrival time.
Coach Position: Know exactly where your coach will arrive on the platform.
Platform Alerts: Real-time platform number changes? Get notified instantly.
Order Meals from IRCTC E-Catering: Select from a wide range of thalis, biryanis, snacks, and beverages.
Pay Online or Cash on Delivery: Choose your mode.
Get it Delivered to Your Seat: Just input your PNR, and the food will follow you.
Check live seat status, fare chart, coach layout, and train classes in one place.
Monitor PNR confirmation probability using AI predictions.
File complaints about cleanliness, service delays, staff behavior, and more.
Get instant tracking IDs and resolution timelines.
All grievance records are saved within the app dashboard.
Book or track parcels, couriers, and cargo.
Use filters for volume, weight, station pickup/drop, and rates.
Soon integrating with RailPost Gati services too.
Single Sign-On (SSO) with your IRCTC ID.
Biometric Login: Face ID and Fingerprint access supported.
Language support in Hindi and English, with Kannada, Tamil, Bengali, and Marathi coming soon.
Open Google Play Store.
Search for “SwaRail – Indian Railways Passenger App”.
Click “Install” (Developed by CRIS).
Open the app, login with IRCTC credentials, and you’re in!
OR
Install via the XAPK file using trusted app mirrors or file managers if the beta is full.
Download TestFlight from the App Store.
Accept the invite and download SwaRail.
Setup your account and explore!
AI-based Travel Assistant: Suggests optimal routes, best ticket fares, and sleeper/AC availability based on your travel history.
Taxi & Auto Integration: Book last-mile cabs or autos directly via SwaRail.
AR Coach Finder: Point your camera at the platform to see your coach’s location!
Dark Mode, Wallet Integration, and Voice Command (Coming Soon).
Feature | SwaRail | IRCTC App | UTS App | Rail Madad |
---|---|---|---|---|
Reserved Ticketing | ✔️ | ✔️ | ❌ | ❌ |
Unreserved Ticketing | ✔️ | ❌ | ✔️ | ❌ |
Train Live Status | ✔️ | ✔️ | ❌ | ❌ |
Food Ordering | ✔️ | ❌ | ❌ | ❌ |
Complaint Management | ✔️ | ❌ | ❌ | ✔️ |
Integrated Services | ✔️ | ❌ | ❌ | ❌ |
Gone are the days when train travel meant juggling apps, guessing coach positions, and shouting over chai for platform numbers.
SwaRail brings it all together, turning the Indian Railways into a digital-first experience, modern, efficient, and very “atmanirbhar”.
So, whether you're planning a weekend trip to Shimla, a pilgrimage to Varanasi, or a business hop to Mumbai
Let SwaRail be your travel concierge.
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